Dragonfly Magik Ai2 Nappies

General Information :) TOP

Dragonfly Magik Nappies are a unique, well planned and thought out design aimed to service you for many years of your MCN journey. Available in Minky, Fleece and PUL there’s bound to be something to help you bring a little “Magik into your life”.

Our Bamboo undergoes one hot wash to rid it of manufacturing chemicals and let the natural fibres shrink so there are no issues with your nappy and it's longevity.

However, to reach maximum absorbency your nappies will be at their best performance after 8-10 washes.

We do offer additional small lay in boosters if your child requires extra absorbency. These simply slide in under the unique DM snap in boosters.

How long until I should expect my order in the mail? TOP

Here at Dragonfly Magik we strive to have our items packed and shipped out within 48hrs of cleared payment *with the exception of custom orders* which are generally made and out to you within 2weeks. (48hr post applies to regular post satchels only). All other orders are generally posted on Wednesdays, Thursdays and Fridays unless I am required to go into town prior to then :)

However things do sometimes pop up when you have three children and there may be delays. Rest assured my customer service is A1 and I will keep you informed all the way!

Do my DM nappies require any special care? TOP

Washing your nappies is easy as 1-2-3!

1 – remove any solid soiling into your loo.

2 – dry pail in your nappy bucket until your desired wash day.

3 – wash your nappies and wipes on a cold or warm wash. Only half the recommended amount of washing powder is required to keep your nappies in top 1 condition – this will also reduce the build up of any soap residue which may affect the overall performance or make them quite smelly when wet.

Sun drying where possible is a fantastic way to aid in killing any bacteria which may be lurking in your nappies :)

Can I put my DM's in the dryer? TOP

We do not recommend placing any PUL products through a dryer or a hot wash. PUL despite it's wonderful home in the world of modern cloth nappies is quite delicate with high temperatures and this should be taken into consideration when washing/drying any PUL products. We do not want to see your nappies ending up useless!

If need be your bamboo booster sets can be placed in the dryer on a low setting. I would only recommend having them in there for 5-10mins to take the edge off their drying time though :)

Can I hot wash my DM's? TOP

Please see entry "Can I put my DM's in the dryer" :)

Do you offer Lay-by? TOP

Yes we do accept lay-by here at Dragonfly Magik :)

We request a 20% non refundable deposit upon placement of said layby with equal payments made over up to 12weeks.

Payments for lay-by must only be via Direct Deposit and must be regular or your lay-by will be canceled. Please keep communication up, I am not a monster as long as I know what is happening. I do understand things come up and things get in the way of purchases, so just drop me a line any time :) Lay-by on custom order/pre-order slots. Your nappies will not be made until 1/2 of your order is paid for :) Thank-you for your understanding!

How can I pay for my order? TOP

Payment options at this stage are via either Paypal or Direct Deposit, with the later being our preferred method ;)

If at any time you have difficulties paying for your order please just let us know. We are more than happy to work with you as long as we know what is happening :D

P.S: Local customers are always welcome to drop in for a coffee, chat and fluffy pickup :) We are now situated in Durham Ox, Victoria. Approximately one hour north of Bendigo Victoria.

What should I expect my postal costs to be? TOP

* 1 - 2 nappies = $5.80 post (regular pre-paid satchel) $8 (express satchel)

* 3+ nappies = $9.90 post (regular pre-paid satchel) $12 (express satchel)

Registered Post is also available at a $2.90 charge. If you would like this option please let me know prior to paying your invoice so I can amend your totals for you :)

Dragonfly Magik does not charge any packing fees nor fuel surcharges and for this reason our main postal days are Wednesday, Thursday and Friday.

(Please note, we are no longer in the express zone so if you opt for express please keep in mind that it may take an extra day to reach you).

Do you have specific postal days? TOP

Our most common postal days are Wednesday, Thursday and Friday. We now live in a country town and our local post office is roughly a 50km round trip. Dragonfly Magik does not charge any fuel surcharges or packing fees so we like to keep up on our major postal days so not to be driving so much through the week. Thanks for understanding!

What happens if my parcel goes missing? TOP

We do understand there is occasionally the odd Australia Post mix up, loss or damage of items. This has only once happened to us, but if you`d like to be reassured your items will reach you in the condition we sent them please opt for express or registered post.

As a small business we unfortunately cannot be held responsible for any inconvenience caused by Australia Post and will not replace lost/damaged goods if you choose not to use registered post.

Thank-you for your understanding!

Are my DM's made in Australia? TOP

They most certainly are! All Dragonfly Magik Nappies are designed and made in Australia by me only :) I will be having a lovely lady join my team in a month or so; she will be Magik booster extraordinairre. Another lady proud to be supporting her country and what she believes in!

Can I use my DM's prior to my baby being 5kg? TOP

Yes of course you can! No harm in trying! Dragonfly Magik OSFM were officially tested on babies 5kg+ with outstanding results. I have since received many emails informing me DM's fit from birth! It would all depend on the size and shape of your precious little blessing.